Quackcom Telecom & BUSINESS Consulting
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Total Server Package

Our Total Server Package redefines excellence in IT solutions, encompassing the features of our Remote Server package while adding layers of advanced services for ultimate server optimization, security, and support. With Total Server, you're not just getting comprehensive solutions - you're accessing a strategic partnership that empowers your IT infrastructure to thrive.

Key Features:

1. Remote Server Inclusions:

Hardware and Software Audits: 

Thoroughly assess and document your server's hardware and software components, ensuring accurate inventory and efficient resource utilization.


Remote Monitoring and Management (RMM) Agent: 

Benefit from continuous monitoring, performance optimization, and prompt troubleshooting for your servers.


Server Patch Management: 

Stay current with critical updates and security patches to protect your servers from vulnerabilities and maintain operational integrity.


Managed Antivirus Protection with Webroot: 

Safeguard your servers from malware and cyber threats with Webroot's advanced antivirus technology, expertly managed by our team.

2. Cyber Security Enhancement:

SentinelOne Advanced EDR: 

Empower your servers with state-of-the-art Endpoint Detection and Response technology, thwarting even the most advanced cyber threats.


24/7 Security Operations Center (SOC): 

Our vigilant SOC team stands guard around the clock, swiftly responding to emerging threats and ensuring your digital assets remain safeguarded.

3. Project Management Integration:

Strategic Planning: 

Collaborate with our skilled project managers to align your IT initiatives with business goals, ensuring successful execution and measurable results.


Efficient Implementation: 

From infrastructure upgrades to technology rollouts, our project management ensures seamless implementation and minimal disruptions.

4. Unlimited Break/Fix Support:

Expert Troubleshooting: 

Benefit from unlimited break/fix support, where our skilled technicians swiftly address issues to minimize downtime and keep your servers running smoothly.


Rapid Response: 

When problems arise, our team is ready to provide immediate assistance, ensuring your operations remain productive.

Benefits:

Comprehensive Empowerment: 

The Total Server Package offers unmatched coverage, equipping your servers with advanced security, proactive management, and expert support.


Strategic Collaboration: 

Collaborate with our project management team to strategically drive your IT initiatives, ensuring alignment with business objectives.


Swift Threat Mitigation: 

With SentinelOne and our SOC, threats are neutralized swiftly, minimizing potential damage and maintaining continuous protection.


Minimal Downtime: 

Unlimited break/fix support guarantees immediate assistance, reducing downtime and maximizing operational efficiency.


Peace of Mind: 

With Total Server, your IT infrastructure is not just managed - it's fortified, optimized, and strategically aligned for success.




Elevate your server environment to unparalleled heights with our Total Server Package. Experience the combined strength of advanced security, comprehensive support, and strategic partnership that sets your organization on a trajectory of IT excellence.

Total Server Package Limitations:

  • The package encompasses a wide range of services, but any services outside its scope may require additional arrangements.
  • Certain complex project planning or large-scale implementations might incur additional charges.
  • The package includes unlimited break/fix support, but extensive support or consulting beyond that might require extra fees.
  • While the package offers a comprehensive set of services, unique business-specific requirements might necessitate tailored solutions.

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Quackcom IT & Telecom Solutions

2001 Johnson Rd., Granite City, IL. 62040

(618) 717-8202 | info@quackcom.com


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